Cloud Phones Can Improve Your Small Business Communications

The move towards cloud phones is likely to continue.  Cloud phones, make of use of Hosted PBX technology to create a fantastic user experience.  Clients can login to a simple to use control panel and manage all the functions of their cloud business phone, with a minimum of hassle.  Let's look at how these features can help anyone grow their business.

A cloud receptionist will answer incoming phone calls, and then route them based on rules you specify.  That means you can set up virtual extensions that 'ring up' your salespeople based on rules.  This is great for any organization that boasts an extended sales team or support personnel in multiple locations.

Not only that, but the cloud receptionist sports other features you'd expect from a PBX system.  This includes features like 'music on hold' and round robin dialing.  If one of your sales people is busy, the receptionist will move on to the next one.  This makes your inbound calling highly optimized for success. You can organize all your inbound sales efforts in an extremely efficient manner, which can help you increase sales.

For new businesses, starting with a cloud receptionist can really help improve your image to clients.  No one likes to call a business and get no answer.  By smartly routing phone calls to the best person each time, you can greatly enhance your appearance to potential customers.